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Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

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Replying to:
jenop2
QuickBooks Team

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We want to ensure that you receive the assistance you need when it comes to using QuickBooks, 9696. We're here to listen and provide the most helpful support possible.

 

To begin, I'd like to ask if you could share more details about your concern. With more information, I might be able to provide specific steps or direct you to a helpful resource.

 

Also, can you confirm which QuickBooks version you're using? Is it the online platform or the desktop application?

 

Please note that the easiest and most secure way of reaching out to our phone and chat support teams is through the Help menu inside QuickBooks. Let me show you how:

 

QuickBooks Desktop

 

  1. Go to the Help menu and select QuickBooks Desktop Help.
  2. Click Contact Us at the bottom of the screen.
  3. Give a brief description of your issue, then select Continue.
  4. Sign in to your account and select Continue with my account.
  5. We'll email you a single-use code. Enter your code and select Continue.
  6. If you have more than one account, select the account you want to use, and then click Continue.
  7. Choose between Chat or Callback.

 

QuickBooks Online

 

  1. Click the Help menu in the upper-right-hand corner of QBO.
  2. Proceed to the Assistant tab.
  3. Type in "contact support" in the chat box and press Enter.
  4. Select Contact a human, then click Live Chat or Call me back.
  5. Type in a short description of your concern and click Continue.
  6. Choose between Callback or Chat.

 

Please note that we currently don't have a dedicated support line for Spanish or other languages. However, you can request that the representative arrange a three-way call with a translator to ensure clear communication in your preferred language.

 

To help you get up and running with QuickBooks, I've compiled some valuable resources for you:

 

 

Remember, you're not alone in this process. The entire Community forum is here for you whenever you have questions or need additional guidance. We're always ready and eager to assist you with any challenges or QuickBooks-related concerns

Need to get in touch?

Contact us