Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
GlinetteC
Moderator

Reply to message

Hi there, Susan.

 

I appreciate the steps you've taken to fix this contractor payment issue.

 

Since some contractors are still not showing correctly in your 1099 reports despite these efforts, you'll want to contact our live support to proceed with the next steps. They have tools to look deeper into your specific setup and can guide you through more advanced troubleshooting if necessary. They can also remotely access your QuickBooks account, with your permission, to directly identify and resolve the issue.

 

To contact our live support, here's how:

 

  1. In your QBO account, select Help (?).
  2. Choose the Search tab.
  3. At the bottom of your screen, click Contact Us
  4. Type your concern. Then click Continue.
  5. You may choose CallbackAppointment, or Chat as your way to connect with us.
  6. Kindly fill out the provided field such as your First nameLast nameEmail address, and Phone number.
  7. Depending on what you choose as your way to connect with us, click CallbackSchedule an appointment, or Chat.

 

I'm sharing these articles to help you prepare 1099 data, and learn more about the payment categories for 1099s:

 

 

We eagerly anticipate your return, Susan, if you require more help managing contractor payments. We're always ready to lend a hand.

Need to get in touch?

Contact us