Thank you for your patience and for bringing your concerns to our attention, Rob CPA and mommas86. I understand your frustration with encountering errors while filing documents like the NYS-45, particularly during the busy year-end period. I want to assure you we take these issues seriously and are committed to helping you resolve this problem as quickly as possible.

Our technical team is working diligently to identify the root cause and develop a robust solution. However, we don't have a specific timeframe for when the NYS-45 error will be fixed. Just know we are prioritizing this issue and will keep you updated on any significant developments.

To ensure you're promptly notified when a solution becomes available, I recommend contacting our Customer Support Team to add your account to the list of affected users. Here's how to reach them:

1. Navigate the Help menu and choose QuickBooks Desktop Help/Contact Us.
2. Click Contact Us.
3. Type your concerns and select Continue.
4. Follow the on-screen instructions to contact us via Chat with us or Have us call you.
   
   

For our support availability hours, please refer to this article: Get help with QuickBooks products and services.

Additionally, to ensure your paycheck calculations remain accurate, you may want to check if you have the most recent tax tables. For guidance, refer to this article: Get the latest tax table update in QuickBooks Desktop Payroll.

Once again, thank you for your patience and understanding as we work through this issue. We're committed to resolving this problem and providing you with the smooth, efficient experience you deserve. If you have any further questions or concerns, please don't hesitate to reach out. We're here to support you every step of the way.