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Replying to:
ClaireSamanthaS
QuickBooks Team

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Thank you for reaching out regarding the issues you're encountering with integrating AccountantWorld (Payroll Relief) and QuickBooks Online (QBO), @AdrianKML. I've confirmed that no recent changes to QBO would impact this integration. I am determined to resolve this issue quickly so you can focus on running your business without disruptions.

 

To best address your concern, I recommend reaching out directly to the AccountantWorld (Payroll Relief) support team. They have the specific expertise to handle integration issues and can provide you with targeted assistance to resolve the problem effectively.

 

Regarding the unable to export successfully you're facing, I suggest accessing your account via a private browser window to troubleshoot the problem. This technique can help clear out any cached data that is causing unexpected behaviors. With this, using a private window ensures a fresh environment, potentially resolving the issue and allowing for a successful export.

 

To enhance your efficiency and tailor your workflow, consider incorporating these specific shortcut keys:

 

  • Mozilla Firefox: CTRL + Shift + P
  • Microsoft Edge: CTRL + Shift + N
  • Google Chrome: CTRL + Shift + N
  • Safari: Command + Shift + N

The linked article also outlines similar steps for different browsers: Clear cache and cookies to fix issues when using QuickBooks Online.

  

If you're able to view payroll data from AccountantWorld (PayrollRelief) and would want to run them here in QuickBooks Online (QBO), you can check out this article: Run payroll reports.

 

Additionally, we offer QuickBooks Live Expert Assisted, a service designed to be flexible and adaptable to your specific needs. Whether you're looking for expert guidance to assist with self-managing your books or you desire a dedicated bookkeeper to handle all your accounting tasks, Live Bookkeeping is tailored to your personal preferences and requirements, providing a highly personalized approach to your financial management.

 

Should you have any more questions or need extra help with QuickBooks Online, feel free to keep this conversation going. Kindly Reply whenever you're ready, and our dedicated team will offer tailored support within the QuickBooks Community. We're always here to assist you.

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