I know how every penny counts when running a business, and I'm here to help you find the best support available to confirm why your subscription was canceled.
I want to ensure that you can get the assistance you need. For security purposes, we're unable to access your account information through this public forum.
I know you've contacted our Live Support Team multiple times, but I suggest reaching out to them again. Accounts-related issues are best resolved securely using their support tools. I also recommend contacting the Live Support Team again during their available hours. Support hours.
To contact them, please follow the steps below:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Enter the question, keyword, or topic you need help with.
Additionally, I recommend providing your case number to our support representative, so you won't need to explain the issue again.
Furthermore, I'm adding this resource for you know what to do if you see a “Your QuickBooks subscription has lapsed” message for future reference: Fix subscription has lapsed error in QuickBooks Desktop.
We are dedicated to providing you with the support you need. If you have any additional questions regarding your subscription or any other inquiries, don’t hesitate to reach out. Our team is always here to help!
