I have also tried to contact support today. it says QB is closed, come back Monday. It is supposed to be available today.

Expert product support: Included with your paid subscription to Quick Books Online Payroll. Chat support available 24/7. U.S. based phone support is available Monday through Friday 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT. Your subscription must be current. Get more information on how to contact support. Intuit reserves the right to limit the length of the call. Terms conditions, features, pricing, service and support are subject to change without notice.