Thank you for the efforts you've put in on your end, @scott218. I recognize how crucial it is to manage recurring transactions smoothly to ensure the accuracy of your data.
Given that the issue persists despite attempts to resolve it on different devices, I suggest reaching out to our Customer Care Support team. They can investigate the issue more thoroughly and assist promptly.
Let me assist you in connecting with our QuickBooks Live Experts:
- In the top right corner of your screen, click the Help (?) icon.
- Choose the Search tab.
- Select Contact Us and provide a topic to be connected to the right expert.
- Once selected, choose either through a Callback, scheduling an Appointment, or by starting a Chat.
Additionally, for your convenience, we recommend checking your best support hours to contact our Live Experts, ensuring you receive timely assistance.
For additional detailed steps, please refer to this article: QuickBooks Online Support.
In addition, this article could be of help if you need to Schedule recurring transactions created with a template in QuickBooks Online.
Anytime you need further assistance with your recurring transactions, feel free to reach out. We are available 24/7 and it would be our pleasure to assist you.
