Thank you for joining the thread and providing details about the error message you've encountered, Theprimp.
To enhance the overall performance of your device and resolve potential issues, updating the operating system is essential. Updates not only fix bugs, which can cause login difficulties in various applications, but also introduce new features and functionalities that can significantly improve your user experience. If you haven't updated your device yet, please follow these steps:
For Apple devices:
- Launch your App store. Then, select Updates.
- Click the Settings, then select General.
- Tap Software Update
For Android devices:
- Select Settings. Then, click About device.
- Tap Update, then Check for Updates.
- Select Install.
If your device is already updated and the issue persists, I recommend contacting our live support team to further investigate and determine the root cause of this error.
To do that, here's how:
- Sign in to your QuickBooks Online company.
- Navigate to the Help menu and select Contact Us.
- Enter your concern and click Continue.
- Choose between Chat with us or Have us call you.
Furthermore, for a detailed guide on troubleshooting errors in GoPayment, feel free to read this article: Fix error: Sign in failed or we hit a glitch.
Once all of this are sorted out, you might want to set up and use your bluetooth card reader to provide your customers with an easier way to pay and leave tips, making their purchasing experience smoother and more enjoyable.
We value your experience and are committed to ensuring that you can make the most of your Intuit GoPayment service without disruptions. Please don't hesitate to come back in this thread if you have further questions regarding the error message you've encountered. Have a great day.
