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Buy nowWelcome to the Community, Willis. I'd be glad to help you apply partial payments to your invoices in QuickBooks Desktop (QBDT).
Here's how:
If the remaining balance becomes uncollectible, meaning you cannot collect money from a customer, you will need to record it as a bad debt and write it off. Let me guide you through the process.
Step 1: Add an expense account to track the bad debt.
You can check out this article for Step 2 on how to close out the unpaid invoices: Write off bad debt in QuickBooks Desktop.
Moreover, you can explore this article for future use when reconciling your account: Reconcile in QuickBooks Desktop.
Keep us posted if you have other concerns or questions about applying partial payments to invoices in QuickBooks Desktop (QBDT). The whole community is here to lend a hand.