Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
JaeAnnC
QuickBooks Team

Reply to message

I'm directing you to our customer support team to address your issue about importing accountant changes in QuickBooks Desktop (QBDT), @LizIrish86.

 

I appreciate the steps you've initiated to resolve the issue. Since it persists, I recommend contacting our customer support team so they can look into this further. They can access a screen-sharing tool to walk you through the solution or initiate an investigation when necessary.

 

Here's how:

 

  1. Go to the Help menu and click QuickBooks Help.
  2. Select Contact Us.
  3. Provide a brief description of your concern, and click Continue.
  4. Log in to your Intuit account, select Continue, then Continue with my account.
  5. Enter the single-use code you received in your email and hit Continue.
  6. Choose between Chat with us or Have us call you.

 

You may also check the support hours to ensure you'll be assisted in real-time.

 

Moreover, you can export reports as Excel workbooks if you want to analyze them out of QuickBooks and have the flexibility to include information relevant to your business needs.

 

Let me know in the comments below whenever you need additional assistance importing accountant changes. I'm always available to help. Stay safe.

Need to get in touch?

Contact us