Every time I have had a problem I get told to give feedback and to contact help, which I have always done BUT I never get an answer to my problem.  The last time I contacted the help I was on the chat for over 2 hours with someone looking at my computer going back and forth between the same screens and my issue was never resolved. I finally ended the conversation and I spent hours of my own time trying to figure out a work around. My next questions is if YOU KNOW there is an issue WHY NOT just put it back the way it was or fix it so that not everyone has to contact help.