I have a user that is suddently having an issue printing invoices. When trying to print the label field text that would normally print out is not. The actual information that should be on the invoice is printing out (line items, date, etc) but the field names are not.

They do show when trying doing a print preview,just not when printing. It is also showing all the field borders on the preview but those don't normally print.

I've tried updating quickbooks, making a copy of the template and trying to use that.

Running Quickbooks Desktop 20

Does anyone know what would cause this or how to fix it?