Hello there, Maxine104. I'm here to help you in regaining access to your QuickBooks account.
Before we begin, we've removed the attached phone number from your post to protect your privacy. Please remember not to share personal information in the Community, as it is a public space, and we prioritize your account's security.
Just to clarify, could you please share which account you're locked out of?
If it's your QuickBooks Online (QBO) account, please follow these steps to recover your access:
- Visit our sign-in help page.
- Enter the phone number, email address, or user ID associated with your account.
- Based on the information provided, you will receive a verification code via text or email, or you can choose the preferred method if you entered a user ID.
- Enter the verification code sent to you or follow the instructions provided in the message. We may request additional information to verify your identity.
- Upon verification, you’ll have the option to reset your password or skip this step to access your account directly.
Once you regain access, consider updating your account details such as your email address, phone number, or password. Adding a phone number, if not already done, is recommended for easier recovery of your account in the future.
For more detailed guidance, please refer to this article: Recover your Intuit Account if you can’t sign in.
On the other hand, if you’re having trouble with QuickBooks Desktop for Windows, particularly if you forgot your password, you can reset it by following the instructions in this article: Reset your password for QuickBooks Desktop.
If the steps outlined above do not resolve your issue, please contact our support team. They have the necessary tools and expertise to help you.
Additionally, you can refer to these articles about personalizing your sales forms:
Feel free to revisit this thread or post in the Community for any other QuickBooks-related inquiries, Maxine104. We're committed to supporting you in any way we can.
