I appreciate you taking the time to rectify the issue you encountered when entering your expense transactions, @actionglass. I know how this error can disrupt your business tasks. Let me point you to the most effective help.
Before anything else, since clearing your cache hasn't resolved the issue, I suggest accessing your account using a different supported browser.
If the issue persists, I recommend contacting our QuickBooks Online Support for additional assistance. They have the tools to investigate your situation further.
You can contact their customer service for a conference call by following these steps:
- Sign in to your QuickBooks Online, then click the Help (?) icon.
- Choose either tab to get started: Assistant or Talk to human.
- Select Contact Us.
- Click Start a chat with a support expert or Get a callback from next available expert.
Once everything is settled, you may want to run a report in QuickBooks Online to get a quick overview and track your business performance.
Whenever other issues pop up or you have questions about system errors, feel free to circle back. I'm just a post away and here to help.
