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Buy nowIf you are having trouble syncing the Quickbooks Time data to Quickbooks Desktop it might be related to installs on Windows 10 and 11.
In Quickbooks Time, you need to clear company file and path. This will likely resolve the issue but it must be done every time you plan to sync Quickbooks Time data to Quickbooks Desktop, do this just before updating the app data in QBP desktop.
1) Once logged into Quickbooks time, click on the Quickbooks icon toward the right hand side of the toolbar, the drop down will have a Clear Company File Path option - click it .
2) Now go to Quickbooks, Run the Quickbooks Web Connector, Update the Quickbooks Time data. It should now progress and transfer the data normally. It can only sync one time or until you reset the file path again.This is a workaround but it needs to be fixed.
Its been over two years since the bug showed up on Windows 10 and 11 machines. Frustrating that Intuit has allow this issue to persist for so long!