Thank you for your prompt response, Miho.

I appreciate that you’ve already taken the steps to update your QuickBooks Desktop Pro to the latest version. Let’s clarify a few details about updating QuickBooks Desktop (QBDT).

Has your subscription expired? If it has, that could be why you’re unable to finish updating QuickBooks 2022 (Plus). Once the subscription for QuickBooks 2022 (Plus) expires, updates for that version will no longer be accessible.

Just as a heads-up, QuickBooks 2024 Plus is no longer available for purchase. Your best options now are to transition to QuickBooks 2023 or consider QuickBooks Online, as we’ve continued to innovate and improve upon it. There are accounting products that can meet the needs of every customer, from the simplest to the most complex.

To help you with the transition, I’m also including this helpful article on importing your QuickBooks Desktop company file to QBO: Move your QuickBooks Desktop file to QuickBooks Online.

If you have any further questions about updating your account to the newest release, please don’t hesitate to click the Reply button. I’m here to help you with any queries you may have!