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Replying to:
chaneymillerinc
Level 2

Mailing address alignment in Quickbooks Enterprise DESKTOP

In October of this year (2024), I upgraded to QB Enterprise Suite on desktop.
Since upgrading to Enterprise Suite, I now have an issue with the mailing address on checks being out of alignment with my window envelopes. 
I have been using the same Harland Clarke Voucher checks since 2010 and the same clear window checks since that same year.
Now the mailing address is to high, so only a portion of the address shows through the window along with the memo line now showing.
Everything else: return address, Date, Pay to the Order of, Dollar amount, written dollar amount & signature print in the correct location at the correct height.
When I tried for help through Chat I was told I would need to purchase checks from Intuit in order to check on the alignment issue.

I had NO ALIGNMENT issue until I upgraded to Enterprise Suite and I should NOT have to purchase checks from Intuit in order for them to print correctly, especially when the cost of Intuit checks is 2x's the cost of the Harland Clarke checks I purchase.

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