Let's ensure you can successfully open your company, 3005. I will provide essential information to help you return to task management in QuickBooks.
Before we proceed, have you encountered an error message when opening your company? Are you currently using QuickBooks Online (QBO) or QuickBooks Desktop (QBDT)? Any additional information or screenshots will help me provide the appropriate solutions or information.
If you're using QBO and lost access to your phone or email address, you can use the account recovery forms. The process will take one business day, and the hours are M- F, 8 AM to 5 PM PT.
Here's how:
- Take a high-quality photo or scan of your driver's license, state ID, passport, or notarized document.
- Fill out the form below with your information and upload your ID or document.
- Within one business day, look for an email from no_response@intuit.com with the next steps. If we approve your request, you'll receive a link to reset your password.
Check out this article for more information: Recover your Intuit Account if you can't sign in.
Additionally, you can read this article to learn how to update your Intuit account details: Update or change your Intuit Account sign-in information.
If the issue continues, you can perform basic browser troubleshooting steps to access your company and identify whether the problem is related to your browser.
On the other hand, if you're using QBDT, you can run through the troubleshooting steps outlined in this article to fix general concerns when your company file won't open.
Once you have successfully opened your account or company file, you are ready to begin working on your QuickBooks tasks. Feel free to skim through the resources provided in these links for reference:
I can circle back to you promptly if there's anything else you need help with navigating the QuickBooks program efficiently. You can reply to this thread any time of the day to receive the necessary assistance.
