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Replying to:
KimberlyS
Moderator

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We appreciate your efforts in performing the troubleshooting steps above to resolve the issue you encountered when updating your inventory, acctggst. I'm here to ensure you get the help you need from the appropriate support.

 

Since the issue persists, I recommend contacting our customer support team. With the tools and expertise available, they can thoroughly investigate the underlying cause of this issue and offer the most relevant fix to get you back to business.

 

Here's how:

 

  1. Click (?) Help and choose the Search tab.
  2. Select Contact Us, then pick Ask about something else.
  3. Enter your concern in the designated box and hit Continue.
  4. Determine how you would like to connect with an expert: Start a chat or Have us call you.

 

Additionally, please consider checking their support hours to connect with them accordingly.

 

Moreover, you might want to delve into this article for valuable insights on the items you buy or sell and your inventory status: Use reports to see your sales and inventory status in QuickBooks Online.

 

Should you have more inquiries about adjusting inventory, we're just a message away here in the forum. We're always here to guide you through your QuickBooks Online tasks.

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