It is funny how a $180B+ company with almost 19,000 employees doesn't have a proper support channel.  A lot of these issues can be easily resolved if they actually made it to the right internal group of people.  In the end this will go nowhere and I'm really just wasting my time with it all.  We've been using QB for decades and we're starting to look elsewhere because they won't fix anything important, even if it comes from 3/4 of their users.