Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
RheaMaeH
QuickBooks Team

Reply to message

I appreciate your patience in returning to this thread, vb5. Allow me to provide additional information about the recent R11 update for QuickBooks Desktop, specifically for Windows Server 2022, and guide you through resolving the issue you're experiencing.

 

To begin with, let's verify that the update was successfully installed. To do this, here's how:

 

  1. Open QuickBooks Desktop.
  2. Press F2 (or Ctrl+1) to open the Product Information window.
  3. Check your current version and release.

 

If an update is available, follow these steps to install it:

 

  1. Click Update available, then choose Install now to update.
  2. This may take some time.
  3. Open QuickBooks once the installation is complete.

 

For more detailed instructions, please refer to this article: Update QuickBooks Desktop to the latest release.

 

If the issues persist, let’s try some troubleshooting steps. Start by opening QuickBooks with all windows closed, as having multiple windows open can sometimes lead to unrecoverable errors on startup.

 

To open your file with all windows closed, follow these steps:

 

  1. Open QuickBooks Desktop.
  2. In No Company Open, select your company file.
  3. Press and hold ALT on your keyboard, then select Open. Keep holding ALT until the file opens. If prompted to sign in, release ALT, enter your password, and press ALT again before selecting OK.

 

For additional solutions, you can check out this article: Troubleshoot Unrecoverable Error XXXXX XXXXX.

 

For future reference, if your company file won't open, feel free to read this article to help you fix it: What to do if you can't open your company file in QuickBooks Desktop.

 

Please keep us informed of your progress in resolving this update issue. Should you encounter any further concerns, don't hesitate to reach out.

Need to get in touch?

Contact us