Hi there, Kim. I'll answer your query regarding the error message you received while working your QuickBooks Online (QBO).
When you encounter this error message, it indicates that another user has accessed the same record or attempted to modify the same information as you. To resolve this issue, you'll need to wait until that user logs out before you can sign in again to continue the tasks.
I am providing these resources for your future reference. They include information regarding your company status:
Keep me updated if you have further concerns with managing your account and other QuickBooks-related work. I'm always ready to give necessary assistance and resources. Fill me in by leaving a comment below.
