Thanks for bringing this up here in the Community forum, @hworkman. I'll provide detailed information about the 0.00 amount displayed in your QuickBooks Desktop (QBDT) account for Mac.
Firstly, when creating invoices in QuickBooks, the system automatically generates a $0.00 in the Amount column even when there's no value added to it. This functionality works as designed in the software. I deeply understand the impact this has on you and your business workflow.
In the meantime, you can manually delete the items that do have 0.00 amounts by right clicking the item on the invoice window and then choose Delete Line.
However, if you've updated your QBDT Mac version to 2024, I'd recommend sending your product suggestions to our Product Developers. They are genuinely interested in hearing your input and highly encourage you to send your suggestions.
Here's a quick guide on how:
- Open your QBDT for Mac company.
- Select the Help option.
- Select the Send Feedback Online option.
- Choose the Product Suggestion option. A pop-up window displays.
- Enter your feedback suggestion.
- Click the Send Feedback button so the feedback will be sent.
Additionally, I'll be leaving these articles that can help you with handling and receiving customer payments for invoices that come in handy moving forward:
You can always have me if you have other queries about managing your transactions. Let me know if there's anything else that you'd like me to help you with. I want to help you move forward to your business success.
