Welcome to the Community, marc.
Let me lend a hand and share with you some information about barcode scanning in QuickBooks Desktop.
Before you install a new scanner, you will first need to check if the MC40 scanner uses a TWAIN-compliant scanner with QuickBooks Scan Manager. The formats below are the specifications that need to be met to ensure your scanner will work QuickBooks.
- The scanner must support EAN-13 (International Article Number, formerly European Article Number) and Code-128 barcodes.
- The scanner must produce a single carriage return at the end of the barcode.
The Barcode Scanner Tester App will check to see if QuickBooks Desktop will recognize your scanner.
Here's how:
- Download and run the Barcode Scanner Tester.
- Enter the information in Step 1, then select Analyze.
- Select Step 2, then select the blank field, scan any barcode, and select Analyze.
These recommended articles are a good reference:
As always, you can reach out to our customer care agents if you'd like someone to be with you as you go through these steps. They can pull up your account in a secure environment and assist you further.
- Within your QuickBooks Desktop, click Help at the top menu bar.
- Click Contact us.
- In order to route you to the correct support expert, we need to know what type of question you have. Give a brief description of your issue and click Continue.
- We’ll provide you a few options. You choose which one is best for you.
You can always stay connected with me by leaving a reply below if you have additional questions about scanning barcode in QuickBooks Desktop. Have a good one.
