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Replying to:
JiAngelo
Level 1

3 hours inactive sign out

I get it.  Security is important, but who decided....

  • When user is logged out every 3 hours due to inactivity, logging back in to a tab takes that user back to the home screen instead of reopening where the tab last was.....
  • Why does every other open tab still needs refreshed - seems that logging in should refresh all automatically.
  • And when another open tab is refreshed after inactivity, why does it also reverts back to the home screen?
  • Don't most users have 4-5 tabs open minimum during sessions?  Who thunk forcing every one of us to remember and reopen all tabs to get back to where we were was a good idea?.

Lastly, can that person be forced to use QBO desktop app?  I figure that is when this obvious shortfall will be fixed?  And why did this 3 hour signout start happening only a week ago - hasn't been a problem all year long.

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