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Hello there, Patrick. I'm here to route you to the team that will assist you in converting your QuickBooks (QB) file.
When a company file is converted to a newer version of QuickBooks, please be aware that it cannot be used with older versions. To access your file, I recommend contacting our support team for assistance in converting it back to the 2022 version. They have the necessary tools to facilitate this conversion for you.
Here's how to reach a live representative:
- Go to Help and select QuickBooks Desktop Help/Contact Us.
- Click on Contact Us.
- Provide a brief description of your issue, then click Continue.
- Sign in to your Intuit account and select Continue, followed by Continue with my account.
- We will email you a single-use code. Enter that code and click Continue.
- Choose to chat with us or select Have us call you for further assistance.
Moreover, you can consider following Deity Alpha's suggestion to use the trial version of QB Desktop 2023 for Mac.
Additionally, you can generate and customize reports to get a comprehensive overview of your business finances.
Let us know if you have other concerns with your QB file. We're here to help you in any way we can.