I can see how this issue affects tracking donations, generating reports, and maintaining donor transparency, @laura_the_emu. 

I've replicated your concern and located the All Plus deposits filter. Please see the screenshot below for visual preferences.

In the meantime, let's perform basic troubleshooting steps. You may have accumulated too much historical data. Whenever you visit a website, it saves some information from the web page in its cache and cookies. These files allow the websites you visit most often to load faster. Not to worry, clearing them will do the trick.

First, let's try accessing your account through an incognito window to rule out the possibility of a webpage issue. You can refer to these shortcut keys to open an incognito window in all supported browsers:

• Chrome: Ctrl + Shift + N
• Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N

Once done, review the deposit. If it works, switch back to your regular browser. Then, clear its cache. This way, you can access QuickBooks with a clean slate. You can also use a different supported one.

You may also find these articles helpful for customizing your invoices and other sales forms, as well as for managing invoice payments in QBO:
 

• Customize invoices, estimates, and sales receipts
• Record invoice payments

Keep me informed about how it works out in the comments below. If you need assistance with customer deposits or managing sales and income transactions in QBO, just let me know. Take care.