I've got the answer to your question, lfigarelli1. Let me address it in detail.

Each accounting transaction impacts at least two accounts with equal and opposite effects. In the double-entry accounting system, these transactions are documented as debits and credits.

The bank deposit will only be positive if the line item tracked from the customer is negative. I've attached a screenshot for visual reference.

Additionally, take the time to review and reconcile your account to confirm that your financial records are precise and up to date.

Please don't hesitate to add a reply if you have further questions about handling deposits or other issues. I'll be sure to lend a hand again.