I guess I'm done with Intuit then.  I've been using QuickBooks Pro 2009 since... 2009.  Never had any issues I couldn't resolve.  This is quite different.  A completely helpless feeling.  The software will not even allow me to re-install because I enter in the only license and product numbers given to us when we purchased the product.  I will never buy any Intuit product again (image removed).