I recognize the significance of ensuring that you do not lose any funds in your account, @Nicole987.

I appreciate your effort in reaching the Customer Care team. I'll provide you with the steps to contact them within your QuickBooks account.

Here's how:

1. Log in to your QuickBooks Online account.
2. Click the Help (?) icon.
3. Enter a keyword for your concern in the search field.
4. Choose Contact Us, then select a topic to connect with the right expert.

Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.

For future reference, I'm adding this article to guide you in running reports in QuickBooks Online and ensuring the accuracy of your books: Run reports in QuickBooks Online.

Don’t hesitate to return to this thread if you have further queries about contacting the support team. I’ll be here to assist you at any time, Nicole. Have a good one!