I'd like to route you to the appropriate support to recover your vendor addresses without manually entering them again, CCRWTBR.
To have your account securely checked, I suggest contacting our customer support. They have the proper tools to access your specific account information to check why this is happening, and open an investigation on the matter if needed.
Rest assured they will be able to accommodate you through M-F 6 AM to 6 PM PT, and Saturday 6 AM to 3 PM PT for Plus, Essentials, and Simple Start. And any time, any day for Advanced subscriptions. Here's how you can reach out to them:
- Sign in to your QuickBooks Online company.
- Select (?) Help.
- Use the search field to enter your inquiry and search for Help articles, or:
- Select Contact Us, then select a topic to connect with the right expert.
Additionally, I want to offer you a helpful resource that you might want to read: Memorize Reports in QuickBooks Online.
The Community is always available to assist if you have further questions about disappearing vendor addresses. Feel free to reply in the thread, I'll be happy to help.
