Let's identify and resolve the issue behind the disappearance of the vendor's addresses, MH-Grants.
Before anything else, can you specify which external ACH Payment you're using that's integrated into QuickBooks Online (QBO)? This way, we can provide more accurate guidance.
In the meantime, you can check the Audit log since it records all kinds of activities, and then you can filter it based on the time you've integrated your external ACH Payment into QBO.
You can also consider re-entering the mailing addresses of your vendors to pay bills and expenses. This can help determine if the problem with missing vendor addresses persists.
Here's how:
- From the left menu, select Expenses, then choose Vendors.
- Locate the vendor whose mailing address you want to re-enter.
- Click on the vendor's name to open their profile.
- Select the Edit button.
- Update the vendor's mailing address in the Address field.
- Hit the Save button to save the changes.
You can now use the updated mailing address when paying bills and expenses for the vendor.
If you want to see how much you're paying each vendor every month, you can check this article: Monthly expense report.
Return to this thread if you have more inquiries with disappearing vendor addresses or any QBO-related queries. The Community will be at your help 24/7. Stay safe.
