Hi there.
I understand how critical and accurate bookkeeping is for your business. Addressing any incorrect alterations is essential to maintaining your financial integrity. Rest assured, I'm here to help you dispute those changes and ensure your books are corrected.
Before contacting support, document all the discrepancies or errors made by the bookkeeper. This will help you present a clear case.
- Identify Errors: Review your financial records and list all the transactions or changes you believe were mishandled.
- Gather Supporting Documents: Collect any relevant documents, such as original bank statements, receipts, and any other evidence that shows the correct information.
When you contact support, explain the issues you've identified and request that your case be escalated to a senior bookkeeper or manager. Make it clear that you need a review and correction of the errors made. Here's how:
- Head to this link: Contact Us.
- Select QuickBooks Online product and click Continue.
- Select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
If you've worked with a specific bookkeeper, you might have their direct contact details within the QuickBooks Live interface. Formally request a thorough review of the disputed changes. Ensure that you expect these errors to be corrected and your books to be accurately adjusted. Based on your comfort level, you can request a different bookkeeper to handle the review and future bookkeeping tasks, ensuring that previous mistakes aren't repeated.
In addition, you can personalize each role to suit your business needs and allocate individual permissions for specific tasks. Review these links for the complete details:
We're dedicated to providing the best support and ensuring your financial records accurately reflect your business activities. Feel free to reach out anytime for further assistance.
