Being unable to view PDFs using your QuickBooks Online (QBO) mobile app can be challenging, Borges. I'm here to connect you with our live support team to resolve this issue promptly.
Since the issue has been ongoing for a while, I recommend contacting our customer support team. This way, they can delve deeper into this matter and create a detailed investigation if necessary.
Here's how you can reach them:
- Go to the Menu (☰) button.
- Tap the Question Mark (?) icon at the upper-right corner of the page.
- Select the Help & Support option.
- Follow the instructions to continue.
Please ensure to check their support hours to get timely assistance.
Additionally, you can save time tracking and recording your vendor receipts by uploading them directly into QBO.
We appreciate your continued patience as we work on resolving this issue. If you have other concerns about viewing PDF attachments, please don't hesitate to visit us. The Community is here to help.
