I think it's kind of funny that on a tech support forum about a specific problem a tech support person directs us to call tech support.  This is why we are on this forum!

We have the same problem, have followed all of the suggestions with no success.  I have also called tech support and spent SEVERAL HOURS on the phone with Theresa who finally admitted that they can't fix this problem.

We are a construction contractor that does 100's of jobs each year.  Not having the ability to make a project inactive/deleted will create huge problems and unruly customer list.

For what we are paying for the QBO service I believe we should be getting a product that works correctly.  

QBO-please fix this problem!!