Let me help you fix this issue, danknutson.
Sometimes when this behavior happens, it is due to browser-related issues. You can log into your QuickBooks Online (QBO) account using the shortcut keys below to see if this will fix the problem:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Shift + N
- Microsoft Edge: Ctrl + Shift + P
This mode deletes cookies and browser history, leaving your browser clean and error-free, making it easy to access any website. Once done, you can double-check if you can send invoices without the error. If it's not, go to your main browser and clear the cache. Cached files and data can sometimes cause a webpage to reload. Also, some browsers have a setting that can cause a page to reload automatically.
However, if the issue persists, I suggest switching to a different browser.
Furthermore, learn how you can receive and process payments in QuickBooks Online with QuickBooks Payments. I've added this article for more details: Receive and Process Payments in QuickBooks Online with QuickBooks Payments.
Feel free to drop your reply below if you need further assistance when sending invoices. We'll always be right here to assist. Have a nice day!
