Hi @ShangY got it. What you are suggesting is customizing the invoices, which is very different from what I described. Unfortunately, that doesn't solve the issue.

The issue is, sending out invoices was working well for the past years, and yesterday it changed. I would like it to be the way it was. That's the concern.

In the meantime, we are sending invoices the old school way. I hope your engineers can take a look at this asap.