I got that code, but more so:
"Non-Customer Support" on day 4 of waiting for the promised call within 24hrs. He asserted "You've grown too fast and customer can't keep up!" "...needs complete overhaul." Being a user since Intuit launched QB from a 3-man office in Novato, CA in 1980s, I would have to agree with the assertion!
I AM SO GRATEFUL TO READ about 2 other human beings being in the mire with this lame company.