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jenop2
QuickBooks Team

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Thank you for continuing to provide updates following the troubleshooting steps and for sharing the screenshot in your reply, asolano1.

 

After reading through the thread, it appears that you've already gone through all the necessary troubleshooting measures to address any program, or file-related problems that can cause QuickBooks to crash unexpectedly. 

 

In this case, I'd recommend reaching out to our support team. They can closely examine your software and conduct an in-depth investigation to identify the root cause of the problem. 

 

Here's how to reach out to them:

 

  1. Go to the Help menu and select QuickBooks Desktop Help/.
  2. Click Contact Us at the bottom of the screen.
  3. Give a brief description of your issue, then select Continue.
  4. Sign in to your Intuit account select Continue and then Continue with my account.
  5. We'll email you a single-use code. Enter your code and select Continue. If you have more than one account, select the account you want to use, and then click Continue.
  6. Choose between Chat or Callback.

 

Here are a couple of resources that might come in handy if you encounter any performance issues while using QuickBooks Desktop:

 

 

Don't hesitate to reach out if you have other questions with your business or bookkeeping tasks in QuickBooks. We're always here to ensure everything runs smoothly as well as getting the support you need.

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