Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
JaneD
Moderator

Reply to message

Good day, jjonesftw.

 

I appreciate you checking in with us. I'm here to share a few details about the SQL Anywhere Personal Server and direct you to the right support.

 

The SQL Anywhere Personal Server is associated with QBDMgr.exe. It is the main executable file for the QuickBooks Database Manager that allows the configuration and scan folders for company files for multi-user access. 

 

It's possible that the QBDMgr.exe file has fragmentation and accumulated invalid entries which affect the PC's performance. In this case, I recommend reaching out our Technical Support Team. They have more tools to configure and perform troubleshooting steps specifically to the network server.

 

Here's how to get in contact with them:

  1. Go to Help.
  2. Select QuickBooks Desktop Help.
  3. Click on the Contact us link.
  4. Choose a topic.
  5. Enter your account information and click on the Submit button.
  6. Click on the Start a Message button.

Please let me know how it goes after contacting them by leaving a comment below. I want to make sure everything you're all set with this concern. 

Need to get in touch?

Contact us