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Replying to:
AbegailS_
QuickBooks Team

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Thank you for bringing this to our attention.

 

We have not received any reported issues regarding difficulties in contacting QuickBooks support. However, we understand that technical issues or high call volumes can sometimes lead to challenges in reaching our support team.

 

If you are experiencing any issues when trying to contact support in addition to our support channels, this forum is another platform where you can post your QuickBooks concerns. While we can answer general QuickBooks questions here, please note that we may not be able to address account-specific inquiries such as billing or account information.

 

Let me help you get in touch with our phone representative so we can address your concern. Here's how:

 

Option 1

  1. Click the Help icon.
  2. Hit the Contact Us button at the bottom.
  3. Enter your concern in the description, then click Let's talk or Continue.
  4. Select Get a callback.

callback.PNG

Option 2

  1. Click the Help menu in the upper-right hand corner.
  2. Type in "Talk to a human", then press Enter.
  3. Look for I still need a human and click on it.
  4. Click Get help from a human or Contact Support Team.
  5. Select between Send a messageSchedule an appointment, or Get a callback.

talk to a human.PNG

Please check out our support hours to ensure that we address your concerns on time.

 

Please let me know if there's anything else I can do for you. I'll be here to help you out. Take care always.

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