I appreciate your time and effort to fix this concern, Mjschmidt. Let me ensure you'll get the best support available and keep you back to business seamlessly.
As we've already performed troubleshooting steps to help identify the root cause of this issue, it would be best to contact our Technical Support Team. Doing so will allow them to perform real-time support, conduct further research, and create an investigation ticket if necessary.
Here's how:
- Go to the Help menu and select QuickBooks Desktop Help/Contact Us.
- Click Contact Us.
- Enter your concern in the description box and select Continue.
- Follow the on-screen instructions to connect them.
To ensure you get our support team on time, I've added our support hours so you can set an available time to reach out.
Additionally, you can check these resources that you can use in case you need to learn how to personalize your reports and invoices:
I'll be on this thread anytime you need additional assistance managing your icon bar in QuickBooks. Feel free to reply to this post, and I'll ensure to get you covered.
