Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
Tori B
QuickBooks Team

Reply to message

Hi there, @ericagghf.

 

Thanks for joining the thread and sharing your concerns. 

 

Would you mind sharing a screenshot of the error messages you're receiving? This way, I can look deeper into what's happening with QuickBooks. 

 

In the meantime, I wanted to mention we have noticed some users experiencing issues with the update. For now, we have found a lot of success (depending on what error message) in repairing the program from the Control Panel. I'm including some steps below to run a repair.

 

  1. Go to the Control Panel.
  2. Click on Programs and Features.
  3. Locate QuickBooks in the list of installed programs.
  4. Choose the option to Repair the installation.

 

Once the repair has been completed, test QuickBooks to see if you're receiving any error messages. 

 

I'll be sure to keep an eye out for your reply. Please don't hesitate to let me know if you have any additional concerns. Chat with you soon! 

Need to get in touch?

Contact us