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Replying to:
Tori B
QuickBooks Team

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Thanks for reaching out to the QuickBooks Community, @pffritzfamilyplu.

 

I hope you're having a great day so far. 

 

Would you mind answering a few questions so I can gather more details of your issue? 

 

  1. Is this happening in the QuickBooks Online app, browser, or both?
  2. Are you receiving any error messages when trying to change the status?
  3. Have you tried deleting and recreating the estimate?

 

While I await your response, let's try some basic troubleshooting steps, such as clearing the cache from your browser and app. Both collect cache to save time when loading repetitive data and images. Over time these files can become outdated and corrupted, causing issues like the one with your estimates. Below are some help guides that provide the steps to clear the cache. 

 

Clear app data:

  1. Go to Help on the top menu.
  2. Choose Reset App Data.
  3. Then, close and re-open your QuickBooks App.

 

I'll be sure to keep an eye out for your reply. Please let me know if you have any other questions or concerns. Take care! 

 

 

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