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Yes, the issue has been resolved, @danorion. Let me help you out on how to work this out.
To fix this, you'll need to ensure you're using the Modern design to preview your PDF successfully. To do so, here's how:
- Open your QBO account.
- Go to + New and choose Invoice.
- Select Manage, then Design dropdown.
- Tick the Modern radio button from the Modernized template section.
Once done, you’ll be able to see the PDF view option at the top of your invoice page.
If you’re already using the Modern design and still can't preview your PDF, please contact our support team. They have the tools and expertise to investigate this issue further.
Here are helpful articles you can read if you want to personalize and learn more about recording customer-based payments:
- Customize invoices, estimates, and sales receipts in QuickBooks Online
- Record invoice payments in QuickBooks Online
Please reply to this post if you need more help previewing your PDF in QBO. I'm always here to assist you.