I hear your sentiments regarding the issue you've encountered with your billable expense to an invoice, BLUEEnforcement.

Please know that the authorized team that can review the status of the case and ticket is our support personnel. That said, allow me to re-route you to our team to provide you with its progress.

Here's how:

1. Navigate to the (?) Help icon and select the Search tab.
2. Click Contact Us and enter brief details about your concern.
3. Hit Continue and choose a way to connect with our support:

• Have us call you to get a callback from our team.
• Start a conversation with available support.

Kindly access this link to be guided by our customer care team's availability: QuickBooks Online - Support Hours.

I'm also adding this article that may come in handy once you need to generate and manage your bills and their payments in QuickBooks: Enter and manage bills and bill payments in QuickBooks Online.

I'm always here if you have follow-up questions about handling your billable expenses or other transactions in the system. Just post your concerns here in the Community space so I can assist you promptly.