Why will Quickbooks Online not provide ANY updates on trouble tickets that have been going on 7 weeks now??????

VERY POOR communication for issues that are costing companies a significant amount of money performing work arounds due to YOUR issues.

Case# 15117785077 tied to Tkt# [removed]

Currenly we are having to MANUALLY add over 5,000 service dates when processing invoices.

We have sent feedback weekly and have received NO Communication back.