Hi there, tightcraft.
I agree with my colleague regarding the ongoing problem with estimates showing a review and pay button in QuickBooks Online (QBO). I understand that everyone is eager to see a resolution as soon as possible. However, it's important to note that our engineering team is currently working on this issue internally, and we don't have a specific timeline for when it will be resolved.
Moreover, I recommend contacting our QuickBooks Support Team to ensure you'll get an update about the resolution status. This way, they can add your company file to the list of affected users and provide this investigation number for easy tracking: INV-103186.
To reach them, you can follow the steps below:
- Sign in to your QuickBooks Online account.
- Click the Help button.
- In the QuickBooks Assistance chat box, select Talk to a human and or tap the Contact Us button at the bottom.
- Then, type in your reason for contacting us in the What can we help you with? Box and click Continue.
- From there, choose a way to connect with us: either chat with us, get a callback or call our support line directly by getting our phone number.
Additionally, refer to this article for other options when contacting them. You can also scroll down to the bottom to take note of their support schedule and hours: QuickBooks Online Support.
We appreciate your patience while we’re working on this one. Please know that the Community always has your back if you have additional questions about QuickBooks. I'll be right here to help.
