Hello Yasar,
I understand that fixing the landed cost issue is important for your business. I can help you with that.
First, is the currency of your vendor is different from your home currency? If the currencies are different, calculating landed cost with multi-currency isn't available. In this case, you will need to manually calculate the exchange rate based on your home currency and then enter the equivalent amount into the bill.
If the currencies are the same, then we can troubleshoot and fix the issues within the software. Here are the steps to follow:
- Close QuickBooks.
- Download the most recent version of the QuickBooks Tool Hub from 1.6.0.5 and save the file in an easily accessible location.
- Open the downloaded file (QuickBooksToolHub.exe) and follow the on-screen instructions to install it.
- Once installed, double-click the QuickBooks Tool Hub icon on your Windows desktop to open the tool.
I'll also include these articles for more information on this process:
For future reference in keeping QuickBooks up-to-date for the latest features and product improvements, refer to this article: Update QuickBooks Desktop to the latest release.
Please keep me updated on your progress with calculating your landed cost. If you need further assistance, feel free to ask. Stay safe.
