June 6th 2024, issue persists. 

Windows 11 24H2

Chrome version 125.0.6422.141

Have tried incognito, clearing website data, alternate browsers, different computers

Earlier this year, clicking "Update Layout" brought me to the new page and stayed. As of 2 months ago, clicking on updated layout brought me to the new page for 3 seconds, then reverted to old layout without saying anything.

QuickBooks Team members: If you cannot submit a bug report for this thread, let us know and we will seek support elsewhere. Please DO NOT reply to my message with generic support information, I will assume you do not actually read support messages and are simply trying to boost your reply numbers, a feeling your customers are already familiar with.

This thread began September 2023.